FAQs
Frequently Asked Questions
Everything you need to know about our energy storage solutions and partnership processes.
What types of battery technologies does Yichu Energy specialize in?
We specialize in premium LiFePO4 (Lithium Iron Phosphate) technology, which offers the highest safety standards and longest cycle life (up to 6000+ cycles) for residential, commercial, and industrial energy storage systems.
Do you provide OEM and ODM services for international distributors?
Yes, absolutely. As a production-oriented factory, we offer comprehensive OEM/ODM services, including custom logo branding, specialized casing designs, BMS parameter adjustment, and tailored capacity solutions to meet your local market demands.
What international certifications do your products hold?
Our products are fully compliant with global safety and shipping standards. We hold certifications including CE, RoHS, MSDS, UN38.3, and IEC. Furthermore, our manufacturing facility is ISO 9001 quality management certified.
What is the typical lead time for bulk orders?
For standard products, our lead time is typically 15-20 days. For large-scale or customized OEM orders, it generally ranges from 25-35 days depending on the component availability and production schedule. We operate 10 high-efficiency lines to ensure timely delivery.
How do you handle warranty and after-sales technical support?
We provide a 5 to 10-year warranty depending on the product model. Our technical support team is available 24/7 to provide remote troubleshooting, firmware updates, and maintenance guidance. For major partners, we also provide spare parts for rapid local servicing.